| Frequently Asked Questions
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| General Questions
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| I'm looking for a roommate, can you help me?
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| To begin searching for roommates, sign up here.
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| I signed up, now what do I do?
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| After you've completed signing up, you can use the search tool or "my matches"
to locate potential roommates.
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| I no longer need a roommate - How do I delete my account?
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| From the "My Account" Menu, there is an option to Deactivate your account.
Your account will be hidden from other users and will be tagged for deletion.
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| Can other members read the messages I am sending them?
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| All members who are currently subscribed have the capability of reading mail.
In the event that you are a subscriber and send mail to an unsubscribing member, they can still
message you with their contact info.
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| Technical Issues
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I received an email stating that I have messages on Roommatenation, but I
get directed to the signup page instead.
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| To access your mailbox, you must complete your profile. Simply
fill out the questionnaire that you're directed to.
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| I am having trouble signing up!
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| Make sure your browser has cookies enabled. Cookies are used strictly for
navigation purposes.
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| I am having trouble selecting my city from the signup page!
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| Enter your area code, zip code, or city name. Press the search key.
A list of cities should pop up. At this point, when you double-click on a city, it will appear
in the box on the far right (selected cities). Click "Save". Also, make sure your web browser supports javascript.
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| A page broke down while trying to use the site.
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| Try refreshing the page. Make sure cookies are enabled
in your web browser.
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| Subscription
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| Can I subscribe via snail mail?
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| Sorry, we only accept subscriptions via credit card or online check.
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| Security
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| I was contacted by a suspicious member and I suspect they might a con artist.
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| Please be careful - Scammers are all over the internet. As a general rule, don't accept payment
from anyone that you haven't met. A common scam involves someone (usually from Africa or Nigeria) that offers to
send you a (fake) check or money order. They ask you to send them back the difference in dollars.
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| Advertising
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| Can I advertise my website on Roommatenation?
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| Yes, please contact us using the form below. We'll prepare a quote.
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| Can I exchange links with Roommatenation?
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| Yes, please contact us using the form below. We welcome affiliate link partnerships.
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